Abstract: Company need transformati

Abstract: Company need transformational leader who is able to encourage his subordinates to always improve employee performance. Transformational leader must be able to establish a good relationship quality of the subordinates so that it will also be able to improve employee performance. This quantitative study takes the total sample of 34 employees of the South of Surabaya CS division PT. Telekomunikasi Indonesia by using sampling techniques saturated. The data analysis techniques using descriptive analysis that use the average statistical by category Three-box Method and inferential analysis using the Partial Least Square (PLS). The result show: (a) transformational leadership style affects employee performance significantly and positively (b) transformational leadership style affects relationship quality significantly and positively (c) relationships quality affects employee performance significantly and positively (d) relationship quality has a mediator role impact of transformational leadership style on employee performance.
Keywords: transformational leadership, relationship quality, employee performance.

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Abstract: Company need transformational leader who is able to encourage his subordinates to always improve employee performance. Transformational leader must be able to establish a good relationship quality of the subordinates so that it will also be able to improve employee performance. This quantitative study takes the total sample of 34 employees of the South of Surabaya CS division PT. Telekomunikasi Indonesia by using sampling techniques saturated. The data analysis techniques using descriptive analysis that use the average statistical by category Three-box Method and inferential analysis using the Partial Least Square (PLS). The result show: (a) transformational leadership style affects employee performance significantly and positively (b) transformational leadership style affects relationship quality significantly and positively (c) relationships quality affects employee performance significantly and positively (d) relationship quality has a mediator role impact of transformational leadership style on employee performance.Keywords: transformational leadership, relationship quality, employee performance.

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Abstrak: Perusahaan membutuhkan pemimpin transformasional yang mampu mendorong bawahannya untuk selalu meningkatkan kinerja karyawan. Pemimpin transformasional harus mampu membangun kualitas hubungan yang baik dari bawahan sehingga juga akan dapat meningkatkan kinerja karyawan. Penelitian kuantitatif ini mengambil jumlah sampel sebanyak 34 karyawan Selatan divisi Surabaya CS PT. Telekomunikasi Indonesia dengan menggunakan teknik sampling jenuh. Teknik analisis data menggunakan analisis deskriptif yang menggunakan statistik rata dengan Metode kategori Tiga-kotak dan analisis inferensial dengan menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan: (a) gaya kepemimpinan transformasional mempengaruhi kinerja karyawan secara signifikan dan positif (b) gaya kepemimpinan transformasional mempengaruhi kualitas hubungan signifikan dan positif kualitas (c) hubungan mempengaruhi kinerja karyawan secara signifikan dan positif (d) kualitas hubungan memiliki dampak peran mediator Gaya kepemimpinan transformasional terhadap kinerja karyawan.
Kata kunci: kepemimpinan transformasional, kualitas hubungan, kinerja karyawan.

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